Privacy Policy

Effective Date: 1st February 2025

Last Updated: 17th May 2025

At TalentPairing.com, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website or purchase digital materials. This policy is compliant with applicable Indian data protection laws, including the Information Technology Act and the Digital Personal Data Protection Act (DPDP) 2023.

1. Information We Collect

We collect only the necessary information to provide our services:
Your name
Email address
WhatsApp number or mobile
Chosen medium (Hindi/English) and optional subject
Payment details (processed securely via Razorpay or other trusted gateways — we do not store card or UPI data)
Messages or feedback you send us

2. How We Use Your Information

We use your information to:
Deliver digital UPSC/competitive exam notes via WhatsApp and email
Respond to your messages and support requests
Share course updates, offers, and announcements (if you opt-in)
Improve our website and services

We do not sell or share your information with third parties for marketing purposes.

3. Data Security

We use secure tools and platforms to protect your personal information. All payments are processed through trusted gateways like Razorpay using industry-standard encryption.

4. Communication

You may receive:
Study updates and exam tips
Download links and course reminders
Occasional offers or promotions (if opted in)

You can opt out of email communications by clicking “Unsubscribe” at the bottom of any email. For WhatsApp updates, reply with “STOP” to the number used for communication.

5. Cookies & Analytics

We may use cookies and simple analytics tools (such as Google Analytics) to improve website performance. No personally identifiable information is collected through cookies. You can manage cookie preferences via your browser settings.

6. Your Rights

You have the right to:
Request access to your personal data
Ask for corrections or updates
Request deletion of your data (if not needed for billing/legal reasons)

To exercise any of these rights, please email support@talentpairing.com.

7. Refund Policy

All our products are digital (PDF notes). As per policy, we do not offer refunds once the materials have been delivered. Please read the package details carefully before making a payment.

8. Contact Us

For any questions or support, contact:
Email: support@talentpairing.com
WhatsApp: +91-7055819261
(Mon–Sat | 10:00 AM – 6:00 PM IST)

9. Updates to This Policy

This policy may be updated occasionally. Changes will be reflected on this page along with the updated effective date.

By using TalentPairing.com, you agree to the terms outlined in this Privacy Policy.